Retail Associate

Purpose & Impact on Organization

• Contribute to meeting or exceeding store sales and profit targets by inspiring consumer loyalty to the brand, serving and selling to customers, and executing store operations.

Key Responsibilities

• Own store sales, KPI, and individual performance targets and use available resources to meet or exceed them.
• Execute customer service standards and act as a brand ambassador.
• Apply seasonal brand and product knowledge during sales interactions.
• Communicate product features, benefits, and unique selling points to address customer needs.
• Follow established policies and procedures.
• Maintain visual merchandising and in-store communication standards.
• Process deliveries, replenish fixtures, and ensure the product offer is represented on the sales floor.
• Complete cash register transactions accurately.
• Minimize loss in the stockroom and sales floor.
• Perform store operations safely and efficiently.
• Collaborate respectfully with team members.
• Complete training and apply learning on the job.
• Seek coaching and learning opportunities to improve performance.

Knowledge, Capabilities and Experience

• Retail professional competencies.
• High school education is required.
• Preferably six months of experience in a sports or fashion customer- and commercial-focused retail environment.
• Basic numeracy, literacy, and verbal communication skills.

Culture

adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect, with a strong focus on diversity, equity, and inclusion.