Retail Associate

Purpose and impact on organization

Contribute to meeting or exceeding store sales and profit targets by inspiring consumer loyalty to the brand, serving and selling to customers, and executing store operations.

Key responsibilities

• Own store sales, KPI, and individual performance targets and use available resources to meet or exceed them.
• Execute brand customer service standards and exceed customers’ expectations.
• Act as a brand ambassador by consistently exhibiting the brand attitude and values.
• Use seasonal brand and product knowledge effectively during sales interactions.
• Communicate product features, benefits, and unique selling points to address customer needs.
• Adhere to established policies and procedures.
• Maintain visual merchandising and in-store communication standards.
• Process deliveries, replenish fixtures, and ensure the full product offer is represented on the sales floor.
• Complete cash register transactions accurately.
• Minimize loss in the stockroom and sales floor.
• Perform store operations safely, effectively, and efficiently.
• Collaborate respectfully with team members.
• Complete applicable training and apply learning on the job.
• Seek coaching and learning opportunities to improve performance.

Knowledge, capabilities and experience

• Retail professional competencies.
• High school education is required.
• Preferably six months of experience in a sports or fashion customer- and commercial-focused retail environment.
• Basic numeracy, literacy, and verbal communication skills.

Company culture

At adidas, employees are encouraged to demonstrate courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion as part of its culture and talent processes.