Retail Associate

Purpose & Impact on Organization

Contribute to meeting or exceeding store sales and profit targets by passionately inspiring consumer loyalty to the brand, effectively serving and selling to customers, and diligently executing store operations.

Key Responsibilities

• Be aware of store sales, KPI, and individual performance targets, take ownership of them, and use available store resources to meet or exceed them.
• Execute Brand Customer Service standards to meet or exceed customer expectations.
• Act as a Brand Ambassador by consistently exhibiting the Brand Attitude and Values.
• Use seasonal brand and product knowledge effectively during sales interactions.
• Communicate product features, benefits, and unique selling points clearly to address customer needs.
• Adhere to established policies and procedures.
• Execute and maintain Visual Merchandising and In-Store Communication standards.
• Process merchandise deliveries, replenish fixtures, and ensure the product offer is represented on the sales floor.
• Complete cash register transactions quickly and accurately.
• Minimize loss in the stockroom and sales floor.
• Perform store operations safely, effectively, and efficiently.
• Collaborate productively and respectfully with team members.
• Complete applicable training programs and apply learning on the job.
• Seek coaching and learning opportunities to continually improve performance.

Key Relationships

Customers, peers, and supervisor.

Knowledge, Capabilities and Experience

Retail Professional Competencies.

Minimum Qualifications

• High school education is required.
• Preferably six months of experience in a sports or fashion customer- and commercial-focused retail environment.
• Basic numeracy, literacy, and verbal communication skills.

Culture

adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion to create a culture of belonging.