Retail Associate

Purpose & Impact on Organization

• Contribute to meeting or exceeding store sales and profit targets by inspiring consumer loyalty to the brand, serving and selling to customers, and executing store operations.

Key Responsibilities

• Be aware of store sales, KPI, and individual performance targets, take ownership of them, and use available store resources to meet or exceed them.
• Execute Brand Customer Service standards to meet or exceed customer expectations.
• Be a Brand Ambassador by consistently exhibiting the Brand Attitude and Values.
• Use seasonal brand and product knowledge effectively during sales interactions.
• Communicate product features, benefits, and unique selling points clearly to address customer needs and strengthen their connection to the brand.
• Adhere to established policies and procedures.
• Execute and maintain Visual Merchandising and In-Store Communication standards.
• Process merchandise deliveries quickly and effectively and replenish merchandising fixtures to ensure the entire product offer is represented on the sales floor.
• Complete cash register transactions quickly and accurately.
• Minimize loss in the stockroom and sales floor.
• Perform store operations in a safe, effective, and efficient manner.
• Collaborate productively and respectfully with team members.
• Complete applicable training programs and apply the learning on the job.
• Seek coaching and learning opportunities to continually improve performance.

Key Relationships

Customers, peers, and supervisor.

Knowledge, Capabilities and Experience

Retail Professional Competencies.

Minimum Qualifications

• High school education is required.
• Preferably six months of experience in a sports or fashion customer- and commercial-focused retail environment.
• Basic numeracy, literacy, and verbal communication skills.

Culture

adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion as core parts of its culture and talent processes.