Process Transformation Manager

As the Process Transformation Manager, you will play a key role in driving operational excellence, process transformation and digitalisation across Global Rewards. You will lead the design, standardisation and continuous improvement of Rewards processes, systems and data flows, ensuring high-quality, efficient and scalable service delivery across HEINEKEN.

Working closely with Global Rewards experts, People teams across our OpCos, technology teams and external partners, you will translate business needs into effective processes, solutions and projects that enable better decision-making and employee experiences.

Key Responsibilities

• Operational Excellence & Process Transformation: Manage and continuously improve central Global Rewards operational processes, data flows, working procedures and communications. Lead the standardisation and automation of Compensation processes, develop and implement the Compensation module within MyHR, oversee recurring Rewards processes, and identify opportunities for technology, automation, data and process optimisation.
• Reporting, Data & Analytics: Lead recurring and ad hoc reports and dashboards, support data flows, analysis and complex calculations, translate data and trends into actionable insights, and ensure the accuracy and reliability of Rewards data and reporting.
• Rewards Project Management: Define and execute Global Rewards project plans, identify objectives and resources, lead analysis and insights activities, and coordinate stakeholders and dependencies through implementation.
• People Leadership: Operationally lead and motivate the Global Rewards support team, develop team capabilities, and balance recurring operational activities with project delivery and transformation priorities.

Experience & Profile

• Bachelor’s or Master’s degree in HR, Business, Finance, Data, Technology or a related field, or equivalent relevant experience.
• Significant experience in Reward, HR operations, HR transformation, HR systems, process management, analytics or a related field, ideally in a complex multinational organisation.
• Experience in process standardisation, optimisation, automation or digital transformation and managing complex cross-functional projects.
• Strong understanding of Compensation and Rewards processes, ideally including salary review, incentive processes or global mobility.
• Experience with HR systems, data flows, reporting and analytics, and the ability to translate complex data into meaningful insights.
• Experience in a matrixed, multinational environment and in leading, developing and motivating a team.
• Strong analytical, problem-solving, project management, process improvement, business acumen and stakeholder management skills.
• Fluent English communication skills, with the ability to explain complex technical, data or Rewards topics clearly.

What’s in it for you?

• Gross monthly salary of €8,173 to €10,809, based on experience and expertise, excluding 8% holiday allowance.
• Performance-driven bonus linked to results.
• 20 vacation days plus a flexible budget for 10 extra days.
• NS Business Card for public transport or reimbursement of €0.23 per kilometre up to 30 kilometres per one-way trip.
• Learning, growth and global career opportunities.

Apply via MyHR with your CV. A short motivation note is appreciated.