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Purpose and overall relevance for the organization
Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
Key responsibilities
- Provide the highest level of adidas service to each customer.
- Complete regular sales transactions involving cash, credit and checks as needed.
- Assist with product ticketing and checking paperwork against items received.
- Assist with product flow from the stockroom to the sales floor.
- Assist in developing merchandise displays according to store management guidance.
- Develop proficiency with the point-of-sale system.
- Use selling techniques such as add-on sales and technical product descriptions to reach sales goals.
- Greet customers and help them find the right product.
- Maintain general housekeeping standards, including cleaning the store.
- Safeguard company assets and support loss prevention procedures.
- Complete in-store and digital training to maintain product knowledge and role best practice.
- Use Power BI tools to understand store performance and product trends.
Knowledge, skills and abilities
- Passion for retail and customer service.
- Ability to use initiative.
- Clear and upbeat communication skills.
- Flexibility to work during the week, evenings and weekends.
- Previous fashion retail experience is highly regarded but not essential.
- Adaptability and ability to handle changing tasks and circumstances.
Requirements
- Matric certificate.
- 0–1 years of retail experience.
adidas culture
adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity and respect. The company is committed to diversity, equity and inclusion.