Permanent Part-timer - Pavilion Durban

Purpose & overall relevance for the organization

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

Key responsibilities

• Ensure the highest level of adidas service is given to each customer.
• Complete regular sales transactions involving cash, credit, checks, and other payment methods as needed.
• Assist with product ticketing and checking paperwork against items received.
• Assist with product flow from the stockroom to the sales floor on a fill-in basis.
• Assist in developing merchandise displays or follow suggestions and schedules provided by store management.
• Attain proficiency with the point-of-sale system.
• Maintain integrity through attention to policy and procedure.
• Use selling techniques such as add-on sales and describing technical product information to enhance salesmanship and achieve store and position sales goals.
• Greet customers and assist them in finding the right product.
• Serve as a greeter at the front door during busy workdays when required.
• Maintain general housekeeping standards, including cleaning the store.
• Safekeep company assets.
• Support loss prevention by monitoring the sales floor, reporting suspicious activity, and following security procedures.
• Participate in in-store or digital training to develop product knowledge and role best practice.
• Familiarize yourself with Power BI tools to better understand store performance, best sellers, and blackhole products.

Knowledge, skills and abilities

• Passion for retail and customer service.
• Ability to use your initiative.
• Clear and upbeat communication skills.
• Flexibility to work during the week, evenings, and weekends.
• Previous fashion retail experience is highly regarded but not essential.
• Adaptability and ability to handle varied tasks and changing circumstances.

Success factors

• Passion for working within a team to deliver great results.
• Ability to perform in a fast-paced, high-volume retail environment.
• Enthusiasm.
• Love for fashion and confidence in styling customers.

Required education and experience

• Matric certificate.
• 0–1 years of retail experience.

Culture

adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion to create a culture of belonging.