Permanent Part-Timer - Mall of Africa

Purpose and overall relevance for the organization

Assist management with day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

Key responsibilities

• Ensure the highest level of adidas service is given to each customer.
• Complete regular sales transactions involving cash, credit, checks and other payment methods.
• Assist with product ticketing and check paperwork against items received.
• Support product flow from the stockroom to the sales floor on a fill-in basis.
• Assist with merchandise displays according to store management suggestions or schedules.
• Attain proficiency with the point-of-sale system and maintain policy and procedure integrity.
• Use selling techniques such as add-on sales and technical product descriptions to support sales goals.
• Greet customers, help them find suitable products and serve as a front-door greeter during busy periods when needed.
• Maintain general housekeeping standards, including cleaning the store.
• Safeguard company assets, monitor the sales floor, report suspicious activity and follow security procedures.
• Participate in in-store and digital training to develop product knowledge and role best practice.
• Use Power BI tools to understand store performance, best sellers and black-hole products.

Knowledge, skills and abilities

• Passion for retail and customer service.
• Ability to use initiative.
• Clear and upbeat communication skills.
• Flexibility to work during the week, evenings and weekends.
• Previous fashion retail experience is highly regarded but not essential.
• Adaptability and the ability to handle varied tasks and changing circumstances.

Requirements

• Matric certificate.
• 0–1 years of retail experience.
• Ability to work in a fast-paced, high-volume retail environment.
• Enthusiasm, a passion for fashion and confidence in styling customers.

adidas culture

adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity and respect. The company is committed to diversity, equity and inclusion and to building an inclusive culture.