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Purpose and overall relevance for the organization
Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
Essential duties and responsibilities
- Ensure the highest level of adidas service is given to each customer.
- Complete regular sales transactions involving cash, credit, checks, and other payment methods as needed.
- Assist with product ticketing and checking paperwork against items received.
- Assist with product flow from the stockroom to the sales floor on a fill-in basis.
- Ensure company assets and stock are secured to reduce shrinkage.
- Assist in developing merchandise displays or follow schedules provided by store management.
- Attain proficiency with the point-of-sale system and maintain integrity through attention to policy and procedure.
- Use selling techniques such as add-on sales and describing technical information to customers to enhance salesmanship and achieve sales goals.
- Greet customers and assist them in finding the right product; occasionally serve as a greeter at the front door during busy workdays.
- Maintain general housekeeping standards and safeguard company assets.
Knowledge, skills and abilities
- Excellent customer service
- Meeting sales goals
- Selling to customer needs
- People skills
- High energy levels
Required education and experience
- Matric certificate
- 2–4 years of retail experience
Our culture
adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company is committed to diversity, equity, and inclusion and to creating an inclusive culture that connects employees with consumers and communities.