MBJ_IT アプリケーションオーナー

Mercedes-Benz Japan G.K.

Mercedes-Benz Japan G.K., Chiba, Chiba, Japan (Hybrid)

Job Type Full-time

Experience Senior

Posted 6 days 4 hours ago

Hybrid Senior Level

Project & Product Management
- Take responsibility for project outcomes in line with business objectives.
- Communicate with stakeholders and manage expectations.
- Lead project members, vendors, and supporters through each project phase.
Demand Management & Solution Design
- Research future business demand and IT trends for the Retail & Customer Experience domain.
- Design IT solutions based on business demand and Mercedes-Benz standard requirements.
- Establish, communicate, and lead implementation decision-making processes.
Service Delivery & Operation
- Supervise and support software-change owners and IT partners from a business-process perspective.
- Track major incidents and drive resolution.
- Analyze critical-incident root causes and implement fixes with responsible vendors.
IT Strategy & Planning
- Prepare input for the mid-term IT plan in line with business objectives, the IT mission, and the application landscape vision.
- Finalize the strategic plan with the supervisor and break it down into annual plans with budget planning.
Sourcing & Supplier Management
- Evaluate supplier performance with the supervisor.
- Manage suppliers to deliver strong performance at low cost in accordance with the sourcing strategy.

Bachelor’s degree in system engineering, information technology, or a related discipline, or equivalent practical experience.
Bilingual proficiency in Japanese and English, including participation in meetings, presentations, and technical or business documentation.
At least five years’ experience in application-system development and/or IT service operation.
Project-member experience on at least three projects and project-manager experience on at least two projects.
Knowledge of enterprise architecture, IT solutions, cloud technology, IT security, ITIL, project management, and quality management.
ITIL, PMP, SAFe, cloud, database, or network certifications are preferred.
Strong stakeholder communication, solution evaluation, testing, service-operation design, KPI reporting, supplier management, and IT financial-management skills.
Japanese and English communication, agility, teamwork, negotiation, customer orientation, resilience, innovation, and continuous-learning capabilities.