Manager Risk Management

Purpose & Overall Relevance for the Organization

At adidas, our love of sport drives who we are and what we do. Ecommerce has seen tremendous growth, and excellent operational processes are key to enabling future growth. You will investigate vulnerabilities within ecommerce services and define controls to mitigate risks, creating a best-in-class risk mitigation landscape.

Key Responsibilities

• Support and execute the European ecommerce risk management strategy.
• Assess ecommerce systems and processes to identify vulnerabilities and fraud trends, analyze impact, and prioritize improvements.
• Prepare and maintain management reporting on ecommerce loss and profitability metrics.
• Represent market demand for risk management with Global Product Ownership, IT Solutions, and Analytics.
• Drive prioritization and implementation to achieve maximum business impact.
• Assist in optimizing and rolling out consumer-focused self-service processes for business needs and fraud protection.
• Monitor innovative market trends and technological developments.
• Manage the budget for external anti-fraud service providers.
• Act as the European ecommerce center of excellence for risk management and fraud prevention.

Key Relationships

Global Digital Commerce, Product Ownership and Technology, Global Payment and Risk Management, Digital and Payment Analytics, Legal and Finance, Internal Controls and Revenue Protection, and Consumer Service.

Knowledge, Skills and Abilities

• Deep understanding of anti-fraud platforms and interfaces.
• Deep understanding of ecommerce finance.
• Strong project management and analytical skills.
• Proven negotiation skills.
• Highly developed interpersonal and communication skills.
• Ability to construct business reports on complex risk mitigation topics.
• Fluent spoken and written English.

Requisite Education and Experience / Minimum Qualifications

• University degree in statistics, mathematics, finance, business administration, economics, information technology, or a similar discipline.
• Five years of experience in an online consumer-facing, high-transaction environment.
• At least two years of experience in ecommerce payment or risk management.

Culture

adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company is committed to diversity, equity, and inclusion.