The Manager for Omnichannel Fulfillment is responsible for driving operational transformation across Latin America through the integration of business intelligence, process excellence, and change management capabilities. The role transforms operational data into actionable insights, identifies opportunities to enhance fulfillment performance, and leverages Lean, Agile, and continuous improvement principles to drive operational excellence.
Responsibilities
- Process Optimization: Lead initiatives to improve omnichannel fulfillment processes across Latin America, enabling greater efficiency, scalability, and operational effectiveness.
- Identify operational inefficiencies and implement solutions that enhance service levels, productivity, and execution consistency.
- Apply Lean, Agile, and continuous improvement methodologies to optimize operational performance and drive sustainable business results.
- Promote best practices in process management and support the adoption of effective ways of working across LAM markets.
- Continuous Improvement & Innovation: Drive initiatives involving emerging technologies, automation, data analytics, and digital solutions to enhance fulfillment performance and decision-making.
- Cross-Functional Collaboration & Stakeholder Engagement: Collaborate with business leaders and cross-functional teams, translate complex operational data into actionable insights, and foster transparency, accountability, and continuous improvement.
- Team Leadership & Development: Lead and mentor team members in analytics, process excellence, and operational improvement initiatives.
Qualifications & Skills
- Strong executive communication, presentation, influencing, and stakeholder engagement skills.
- Strong knowledge and practical application of Lean, Agile, and continuous improvement methodologies.
- Demonstrated change management capabilities.
- Experience with SQL, Python, automation, or related technologies.
- Ability to leverage artificial intelligence and automation to drive innovation and business value.
- Strong problem-solving skills, attention to detail, and a results-oriented mindset.
- Proven leadership capabilities, including coaching, mentoring, and developing high-performing teams.
- Fluent in English and Spanish.
This role offers an opportunity to shape omnichannel fulfillment across Latin America by combining analytics, process excellence, and transformation leadership.
Culture and Inclusion
Adidas promotes a winning culture based on courage, ownership, innovation, teamplay, integrity, and respect. The company is committed to diversity, equity, and inclusion.