As Manager, Digital Sell-In Solutions, you will be a key driver of adidas’ digital transformation in North America—powering the tools and processes that enable its wholesale business to move faster, smarter, and more connected. You’ll lead the charge in managing and evolving critical digital platforms, ensuring they’re optimized, adopted, and delivering value across the organization.
From seasonal tool setup to strategic rollouts and stakeholder training, you’ll bring clarity to complexity and turn insights into action. With a strong focus on collaboration, communication, and continuous improvement, you’ll help shape the future of how adidas shows up for its partners—digitally and decisively.
Key Accountabilities
- Oversee the management and adoption of assigned digital tools across NAM, supporting wholesale and cross-functional stakeholders.
- Lead seasonal and ad hoc tool setup activities, serving as the wholesale subject matter expert for related automation and processes.
- Act as the primary point of contact for tool-specific support, collaborating with cross-functional partners to troubleshoot issues, escalate concerns, and drive timely resolutions.
- Foster effective and timely communication across internal teams, cross-functional partners, and stakeholders.
- Lead training, documentation, and SOP development; maintain up-to-date content in SharePoint and other knowledge platforms.
- Drive rollouts of new functionality by overseeing user acceptance testing, coordinating change management, and ensuring stakeholder readiness.
- Document enhancement requests and partner with stakeholders to build business cases supporting continuous improvement.
- Support go-to-market readiness by ensuring data accuracy, timely customer and promotional configuration, and alignment with milestones.
- Develop and maintain reporting tools and dashboards covering tool performance, adoption, and business impact.
- Collaborate with global and local teams to align on tool strategy and represent North American priorities.
- Manage communications and updates related to tool changes, enhancements, and timelines.
Knowledge, Skills and Abilities
- Exceptional communication and presentation skills.
- Analytical problem-solving skills, including defining issues, interpreting data, drawing conclusions, and implementing solutions.
- Strong interpersonal skills and the ability to build effective relationships across functions and levels.
- Understanding of commercial and operational models; familiarity with go-to-market processes and systems preferred.
- Highly adaptable and organized, with a proactive nature and ability to manage multiple priorities and tight deadlines.
Qualifications
- Four-year degree, preferably in business, operations, contract management, or a related field.
- Minimum five years of experience in sales, operations, systems support, or a combination.
- Sporting industry experience preferred.
- Familiarity with Salesforce, SAP, and relevant analytical software preferred.
- Advanced Microsoft Excel and PowerPoint skills required.
- Experience with Smartsheet preferred.
Company Culture
adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion as part of its culture and talent processes.