Who we are looking for
Amundi has an opening for a Junior Support Analyst VIE to join our growing team in Dublin. The successful candidate will have the opportunity to apply their existing technical skills to the support of trade management and execution activities within Europe’s largest Asset Manager.
Why this role is important to us
The Application Support team provides day-to-day assistance for end-users of ALTO – Amundi’s internally developed investment platform, now also used by over 50 external clients globally.
What you will be responsible for
- Providing 1st level application support for production issues from initial contact through to resolution and documentation, including root-cause identification and preventative action, collaborating with business users and technology teams to resolve issues in a timely manner.
- Using incident/problem management/prioritisation skills in the support of critical investment business processes from order management, trading to decision support and portfolio management.
- Processing user requests for application access and authorisation.
- Helping to onboard new clients onto the OMS, Trading, PMS and Risk modules of the ALTO platform.
- Documenting and optimising the support activity.
- Providing end-user training where necessary.
What we value for the role
- Knowledge of the investment or asset management industry.
- Desire to progress within the role, both technically and in terms of business knowledge.
- Fluency in English.
- Good communication skills, including the ability to communicate with business and development teams on functional and technical topics.
- Ability to work as part of a team and independently on your own initiative once trained.
- Ability to work on project and business-as-usual activities simultaneously.
Education and preferred qualifications
- Degree-level qualification in engineering, computer science or finance.
- Good understanding of financial markets and traded instruments, including the role of Front, Middle and Back Office applications within investment management.
- Hands-on experience with XML and SQL.
About Amundi
Amundi is a leading European asset manager, offering savings and investment solutions to retail, institutional and corporate clients. Amundi manages close to €2.3 trillion in assets, with 5,500 employees in 35 countries and six international investment hubs.
Amundi offers flexible work options, mentorship, internal mobility and development programmes. Amundi Ireland also provides employee networks including a Women’s Network, Charity Committee and Mental Health Champions.
Additional details
- Contract: VIE Programme.
- Location: Dublin, Ireland.
- Work setting: Hybrid.
- Starting date: 26/10/2026.
- Duration: 24 months.
- Management responsibility: No.
- Minimum education: Bachelor Degree / BSc Degree or equivalent.