Intern, BDC & Retention

Tasks

• Assist the Customer Retention team in preparing the monthly customer retention report.
• Generate reports in Report Manager daily and ensure all information is accurate before sending them to the brand partner and Finance & Controlling.
• Send maturing contract leads to dealers monthly and collect dealer feedback in a timely manner.
• Send contract details and reports monthly for maturing Agility decisions.
• Assist in planning and developing the Customer Retention Strategy.
• Perform other ad-hoc tasks.

Qualifications

• Degree or Diploma in Business Administration, Management, or another related field.
• Available for a six-month internship.
• Interested in performing administrative tasks.
• Proficient in Microsoft Office, PowerPoint, and Excel.
• Able to communicate at all levels in a corporate environment.
• Strong command of written and spoken English; additional languages are an advantage.
• Self-driven, eager to learn, and able to work independently when needed.
• Ability to multitask, manage time effectively, and adapt to a fast-paced environment.

Benefits

• Events for employees
• Discounts for employees
• Possible health benefits
• Mobile phone for employees

Contact

Mercedes-Benz Malaysia Sdn. Bhd.
16A Jalan BK 1/134
7180 Puchong
Email: hr_malaysia@mercedes-benz.com