Atos is seeking an IAM Consultant (Okta) to provide operational and engineering support for the enterprise workforce identity environment. The role focuses on maintaining secure and reliable authentication services, resolving incidents, implementing approved changes, onboarding applications, supporting identity lifecycle processes, and continuously improving operational controls.
Key Responsibilities
- Administer and support Okta Workforce Identity, including users, groups, application assignments, policies, roles, and tenant settings.
- Monitor Okta platform health, authentication events, MFA activity, agent status, and security alerts.
- Configure, maintain, and troubleshoot application integrations using SAML, OIDC, OAuth 2.0, SCIM, APIs, and provisioning technologies.
- Support MFA and passwordless authentication solutions, including Okta Verify, FastPass, Adaptive MFA, and phishing-resistant authentication.
- Manage provisioning, deprovisioning, profile updates, entitlement management, and license optimization.
- Monitor and troubleshoot AD, LDAP, RADIUS, directory synchronization, delegated authentication, and provisioning processes.
- Investigate and resolve authentication, federation, provisioning, certificate, and application access issues.
- Support critical incidents, coordinate with stakeholders, and contribute to root cause analysis and remediation.
- Execute production changes through approved change management processes.
Required Skills and Experience
- 5+ years of IAM experience, including 3+ years of hands-on Okta administration, engineering, or production support.
- Strong knowledge of Okta Workforce Identity, SSO, MFA, Universal Directory, authentication policies, and lifecycle management.
- Hands-on experience with SAML, OIDC, OAuth 2.0, SCIM, REST APIs, JIT provisioning, federation, and certificate management.
- Experience supporting Active Directory, LDAP, RADIUS, delegated authentication, and identity integrations.
- Proficiency troubleshooting authentication and provisioning issues using Okta and related system logs.
- Understanding of IAM security controls, RBAC, MFA, audit logging, certificate management, and least-privilege access.
- Experience with incident, problem, request, and change management in ITSM environments.
- Ability to create technical documentation, runbooks, knowledge articles, and audit records.
- Strong communication, prioritization, risk mitigation, and technical guidance skills.
Preferred Skills and Qualifications
- Experience with Okta Workflows, API and reporting automation, and PowerShell or Python scripting.
- Knowledge of Okta Access Gateway, FastPass, Adaptive MFA, Device Access, SIEM integration, and hybrid application integrations.
- Familiarity with ServiceNow and collaboration across security, audit, compliance, infrastructure, and application teams.
- Experience supporting IAM services in regulated or audit-driven enterprise environments.
- Preferred certifications include Okta Certified Professional or Okta Certified Administrator.
Support Model
The role supports normal US business-hours operations and may participate in severity-based escalation or on-call coverage for critical incidents, including weekend, P1, and P2 events.