Flagship Senior Operations Manager, adidas LDN Flagship Store, Oxford St.

Operations Manager – Brand Flagship Store, London

Are you ready to lead the engine room behind one of the most iconic retail experiences in the world? adidas is looking for an ambitious, commercially sharp Operations Manager to lead back-of-house excellence at its Brand Flagship Store in London.

Why This Role?

• Own the engine room of a flagship that sets the standard for the entire portfolio.
• Shape the future of omni-channel retail and bring premium experiences to life in-store.
• Lead a high-performance team and build a replicable culture.
• Drive commercial impact by managing OPEX, unlocking savings, and turning P&L analysis into action.
• Partner with Store Leadership, Global Retail Operations, Finance, HR, and Facilities.

What You'll Be Doing

• Lead, coach, and inspire an Operations Team that delivers service excellence.
• Partner with the District Director and Store Director to build a premium operating model.
• Drive key initiatives, including Retail Next, while maintaining operational fundamentals.
• Manage budgets and use P&Ls and SAP to make data-backed commercial decisions.
• Lead Workforce Management, talent development, and performance culture.
• Deliver projects end-to-end, from initial idea to sustained results.
• Ensure compliance across Stock, Logistics, Profit Protection, Health and Safety, IT, and Finance.

What You'll Bring

• 5+ years in Retail or Trade Marketing; apparel, fashion, or footwear experience is advantageous.
• 4+ years in store operations management, ideally across multi-site teams.
• Sharp commercial acumen and confident, data-backed decision-making skills.
• Outstanding communication and stakeholder influencing skills.
• Advanced Microsoft Office skills.
• Flexibility to be geographically mobile.
• A genuine passion for building something exceptional.

Culture and Inclusion

adidas fosters an athlete's mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion to create belonging and reflect the diversity of its consumers and communities.