Executive, CS Parts Trading Account Sales

Mercedes-Benz Taiwan Ltd.

Mercedes-Benz Taiwan Ltd., Taipei

Job Type Full-time

Experience 4-6 years

Posted 1 week 4 days ago

4-6 years Level

Reseller Performance Management
- Monitor monthly sell-in and sell-out data against assigned quotas.
- Identify performance gaps and coordinate with resellers on corrective actions.
- Support quarterly business reviews with performance summaries and forecasts.
Sales Data Analysis & Reporting
- Consolidate reseller sales data and prepare monthly status reports with key metrics.
- Track inventory levels, aging, and parts mix to highlight risks or opportunities.
- Maintain dashboards for management review.
Create and execute parts promotion programs
- Support rollout of trading programs, including target setting, communication, and claims processing.
- Track program effectiveness, including ROI and participation rate, and ensure compliance with program rules.
- Coordinate with internal teams, including logistics and finance, to resolve operational issues.
Reseller Communication & Issue Resolution
- Serve as point of contact for resellers on execution-related matters.
- Document and escalate unresolved issues; follow up until closure.
- Distribute program updates, price changes, and policy notifications in a timely manner.
Market Intelligence & Business Support
- Collect feedback from resellers on competition, demand trends, and program effectiveness.
- Provide input for sales forecasting and inventory planning.
- Assist in ad-hoc projects related to channel development.

Experience

At least 4-6 years in the after-sales automotive industry. Involvement in parts business is strongly recommended.

Personal Skills

Fluent in both Chinese and English, with strong verbal and written communication skills.
Knowledge of MB parts family is a plus.
Knowledge of the parts business in the Taiwan market.
Strong communication skills.

Specific knowledge