Publication Date: Oct 5, 2026
Ref. No: 551949
Location: Navi Mumbai, IN
What You Will Do
- Requirement Gathering & Analysis: Work with stakeholders to understand business objectives, processes, and user needs in the travel space. Lead requirement-gathering sessions and document detailed business requirements.
- User Story Writing: Write clear, detailed user stories that align with business goals and are easy for both technical and non-technical colleagues to understand. Partner with product owners, developers, and QA teams to refine user stories and acceptance criteria.
- System Analysis: Review existing systems, processes, and data flows in the travel space to find opportunities for improvement. Propose and help implement solutions that improve efficiency and meet business goals.
- Jira & Confluence Management: Use Jira and Confluence to manage project workflows, document user stories, and support team collaboration. Keep Confluence documentation current with the latest requirements and project status.
- Cross-Functional Collaboration: Work with development, QA, and other teams to ensure solutions are implemented successfully. Serve as the bridge between business stakeholders and technical teams.
- Quality Assurance Support: Help create test plans, test cases, and test scripts based on documented requirements. Work with QA teams to ensure thorough testing of solutions.
- Continuous Improvement: Look for opportunities to improve processes and recommend solutions that boost efficiency. Stay current on industry trends and best practices in the travel space.
What We Are Looking For
- Bachelor’s degree in business, Information Technology, or a related field
- Proven experience as a Business Systems Analyst
- Strong proficiency in Jira and Confluence
- Excellent analytical, problem-solving, and communication skills
- Experience writing user stories and defining acceptance criteria
- Solid understanding of the Software Development Lifecycle (SDLC)
- Ability to work independently and collaboratively in a fast-paced environment
- GDS (Global Distribution System) experience is a strong plus