Job description
At LCL, moving forward means supporting every life project with expertise. As a Personal Banking Customer Advisor, you will build lasting relationships with individual customers by providing banking and insurance expertise.
- Manage, develop and retain a portfolio of individual customers using a Know Your Customer (KYC) approach.
- Identify needs such as property loans, consumer credit, savings and insurance, and market tailored solutions.
- Manage day-to-day accounts and monitor files accurately while respecting procedures and overall relationship profitability.
- Work closely with agency experts to provide a complete and seamless customer experience.
Environment
You will join the Rethel branch, a team of six employees. Your manager, Severine, Branch Director, will support you through autonomy, co-construction of objectives and continuous development.
Professional development
LCL provides support and training throughout your career within LCL and the Crédit Agricole Group. More than 3,000 employees move within LCL each year.
Benefits
- Attractive total compensation including fixed and performance-based variable pay.
- Group savings plan, profit-sharing, participation bonuses and employer contributions.
- Additional leave under the banking collective agreement.
- Preferential banking rates and CSE benefits.
- Up to 33 remote-working days per year.
- Childcare assistance, meal vouchers and remote-working equipment support through Pass LCL.
- Health and insurance coverage with extended guarantees.
- Sustainable mobility package.
Requirements
High school diploma or equivalent, or a banking qualification. You have at least one year of customer relationship experience in banking, insurance, brokerage or real estate, or hold a BTS or Licence in Banking.
Key skills include relationship-building, listening, sales ability, analysis, teamwork, organisation, digital proficiency and adaptability.
All positions are open to people with disabilities.