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About Sopra Steria
Sopra Steria is a major technology player in Europe with 51,000 employees in nearly 30 countries. The company provides consulting, digital services, and solutions that help clients drive digital transformation and achieve sustainable benefits.
Job details
- Location: Chennai (Siruseri), Tamil Nadu, India
- Experience: 2 to 4 years
- Shift timing: UK shift
- Mode of work: Hybrid
- Primary skills: COBOL, DB2, JCL, and VSAM
Responsibilities
- Perform coding, unit testing, application development and support, bug fixing, and task delivery according to predefined timelines and quality standards.
- Work on change requests from the business.
- Resolve and recover assigned incidents.
- Analyze incidents and identify service restoration actions.
- Investigate and diagnose incidents of all priority types.
- Assist with incident classification and prioritization.
- Detect potential problems and create problem records.
- Investigate assigned problems through resolution or error identification.
- Handle ad hoc requests for service status or one-time information retrieval and reports.
- Gather service data for reporting and communications.
- Analyze processes and suggest improvements.
- Keep affected business partners informed about progress.
- Participate in implementation activities and provide post-implementation support.
- Contribute to updating knowledge assets and document project learnings.
- Adhere to Agile ways of working.
- Be willing to work in development and support across UK and India shifts.
Qualifications
B.E., B.Tech, M.E., M.Tech, or MCA.
Additional information
Sopra Steria is committed to fighting all forms of discrimination and fostering an inclusive and respectful work environment. All positions are open to people with disabilities.