The Client Security Manager (CSM) is a consulting and coordination role responsible for delivering customer security-related contractually agreed requirements.
The CSM supports the Client Delivery Executive by providing leadership for Information Security, Governance, Risk and Compliance, including assurance, in adherence to regulatory and contractual requirements. The role is responsible for all security-related business controls for assigned customers and works closely with global peers to deliver an always-secure, audit-ready environment.
Job Responsibilities
- Act as the single point of contact for Security Governance, Risk and Compliance.
- Build and maintain client relationships, especially with the client’s GRC and security organization, including the CISO and staff.
- Represent Atos within the customer security governance forum.
- Run the account security governance forum and ensure operational security.
- Develop and maintain client-specific account security plans.
- Manage, receive, assess, and report security incidents.
- Participate in security audit hosting and audit remediation activities.
- Ensure knowledge and implementation of security fundamentals, policies, and standards, including regulatory and contractual requirements.
- Leverage Atos global tooling, such as Alcatraz and ART, to advise management on maintaining security, compliance, and risk levels within required targets.
- Coordinate with partners delivering security services on behalf of Atos, including the Data Protection Office, Business Service Line Operational Security and Compliance Officer, Client Continuity Management, and other Atos divisions.
- Contribute to security services growth and upsell security services into the account.
Job Requirements
- At least 5 years’ experience in risk management, audit, security, or a technical delivery role.
- Experience in the IT outsourcing business or at least 5 years in an industry vertical.
- Excellent written and spoken English.
- CISSP, CISM, or CRISC certification.
- In-depth knowledge and demonstrable practical experience with the ISO 27001 security standard.
- Excellent communication skills at all levels of management, including verbal, written, and presentation formats.
- Ability to lead effectively in diverse, multinational, and virtual environments.
- Self-motivated with a positive can-do attitude.
- Ability to communicate with stakeholders up to and including CXOs within Atos, the customer account team, suppliers, and third parties.