CACEIS

Client Operations Officer, Group Invoicing (Contract) M/F

CACEIS

Putrajaya - Malaysia (On-site)

Job Type Fixed-Term Contract
Experience 0-2 years
Posted 1 day 20 hours ago
On-site 0-2 years Level

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe.

Working hours: 9:00am – 6:00pm (Malaysia time). Region: Europe, including Luxembourg, Ireland and Switzerland.

What will you do?

  • Interpret fee schedules and fee agreements.
  • Set up fee rates in the system and Excel invoice templates.
  • Retrieve and upload manually collected data.
  • Generate invoices, perform controls and provide trend-analysis justifications.
  • Validate invoices and send them to clients.
  • Follow up on aged receivables and unpaid outstanding invoices.
  • Verify client authorization for invoice payments.
  • Justify break items in invoice payment mismatches against invoice amounts.
  • Investigate and respond to clients and client-facing teams within KPI timelines.
  • Coordinate with stakeholders to provide consolidated responses to client queries.
  • Calculate fee impacts for potential invoice undercharges or overcharges.
  • Support departmental and enterprise-wide initiatives and projects.

Requirements

  • Bachelor’s degree or equivalent in Accounting and Finance, or related experience.
  • Fresh graduates are welcome.
  • Proficiency in English.
  • Experience in client billing and/or accounts receivable processes.
  • Experience in the financial services industry, such as fund or investor services.
  • Minimum experience: 0–2 years.
  • Understanding and application of fee schedules and client fee agreements.
  • Understanding of client products and their operational nature.
  • Experience with SQL or Excel VBA.

Duration: 12 months. This position has no management responsibilities. Remote work is not authorized.

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors. All job offers are open to persons with disabilities.

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