CACEIS is seeking an Expert to support the Payment activity within the Custody & Cash Clearing Business Unit. The Payment service handles incoming and outgoing cash transfer operations for all CACEIS entities.
The Expert acts as a reference for employees within their area and contributes to resolving complex or new issues. The role combines sharing expertise, transferring knowledge, and applying that knowledge in practice.
Responsibilities
- Expertise production: Support management decision-making and the implementation of solutions.
- Support teams and management with complex cases, including problem-solving.
- Make recommendations to improve process efficiency and effectiveness.
- Identify recurring operational issues and propose action plans to reduce risk.
- Knowledge transfer and training: Ensure procedures, directives, and operating memoranda exist and remain up to date.
- Design and deliver training while anticipating future needs.
- Provide day-to-day support to teams, particularly new joiners.
- Share best practices.
- Innovation: Act as a liaison for process developments.
- Participate in projects as required by management.
- Contribute significantly to the continuous improvement of business activities, processes, and products.
- Liaise with IT teams, including reviewing BRDs, and communicate project developments.
- Provide assistance and support during occasional or recurring events, such as new product or service launches, complex cases, and committees.
- Client representation and satisfaction: Provide technical expertise during client meetings or RFPs when requested.
- Support client activities with commercial services, including RM, BI, and CSM.
- Conduct analysis and research into complex cases raised by internal or external clients.
Requirements
- Bachelor’s degree or equivalent, with higher education in Finance.
- In-depth knowledge of payment activities in Europe and internationally, with a good understanding of payment flows.
- 6–10 years of experience.
- Knowledge of regulatory developments.
- Ability to write clearly and concisely.
- Autonomy, rigor, diplomacy, pedagogy, and a proactive approach.
- Advanced proficiency in Microsoft Office, Excel, and VBA.
- Excellent spoken and written French and English.
About CACEIS
CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors. It offers services including execution, clearing, foreign exchange, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing, and issuer services.
CACEIS is committed to diversity and inclusion, and all job offers are open to persons with disabilities.