BOH Specialist - Lowveld Mall

Purpose and overall relevance for the organization

Contribute to maximizing store profitability by supporting stockroom operational needs and delivering a flagship stockroom model for consumers. Maintain an effective and organized stockroom and logistical environment, with particular focus on product flow to and from the store, sales floor, and back of house.

Key responsibilities

• Be aware of store sales, KPI, and individual performance targets and use available store resources to meet or exceed them.
• Use retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor.
• Use BI reports to prioritize top sellers and Black Hole items, drive back-of-house productivity, and push products to the sales floor.
• Complete deliveries quickly and accurately while adhering to stock protection procedures.
• Perform weekly cycle counts to resolve negative inventory reports with management approval.
• Record and manage inter-store and warehouse inventory movements accurately and promptly.
• Ensure shipments are posted, inbound items are resolved, and discrepancies are handled accordingly.
• Monitor the back-of-house schedule and planner against shipment delivery schedules in collaboration with management.
• Maintain adequate supplies and an effective stockroom environment.
• Comply with store policies and procedures to maintain a safe shopping and working environment.
• Identify improvement opportunities and communicate suggestions to store management.
• Guide and train selected store team members on basic stockroom processes and behaviors.
• Collaborate respectfully with team members and support them when needed.
• Complete applicable training and seek coaching and learning opportunities to improve performance.

Key relationships

Customers, Inventory Control Team, Merchandising Team, Logistics Team, peers, and supervisor.

Knowledge, skills, and abilities

• Adapt communication style to serve internal and external consumers.
• Flexibly accommodate the needs of multiple consumers.
• Deal professionally with difficult situations.
• Use retail and commercial expertise to drive store sales and ensure effective merchandise flow.
• Learn and share knowledge with the team.

Required education and experience

• Two to four years of retail experience in a commercially focused retail environment, including stockroom knowledge.
• Intermediate numeracy and literacy and advanced verbal communication skills.
• Matric Certificate.

Culture and inclusion

adidas fosters an athlete's mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion to create belonging and reflect the diversity of its consumers and communities.