Back of House Specialist - Access Park

Purpose and overall relevance for the organization

Contribute to maximizing store profitability by supporting stockroom operations and delivering a flagship stockroom model for consumers. Maintain an effective and organized stockroom and logistical environment, with particular focus on product flow to and from the store, sales floor, and back of house.

Key responsibilities

• Be aware of store sales and KPI targets, take ownership of them, and use available store resources to meet or exceed them.
• Use retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor.
• Use BI Report to prioritize top sellers and Black Hole to drive back-of-house productivity and quickly push product to the floor.
• Role-model stockroom operations and complete deliveries quickly and accurately while adhering to stock protection procedures.
• Complete weekly cycle counts to resolve negatives on the weekly report with management approval.
• Accurately record and manage inter-store and warehouse inventory movements in a timely manner.
• Ensure shipments received are posted, inbound issues are resolved, and discrepancies are handled appropriately.
• Monitor the back-of-house schedule and planner against shipment delivery schedules and collaborate with management.
• Maintain adequate supplies and an effective stockroom environment.
• Comply with store policies and procedures to maintain a safe shopping and working environment.
• Identify improvement opportunities and communicate suggestions to store management.
• Guide and train selected store team members on basic stockroom processes and behaviors.
• Collaborate productively and respectfully with team members and support them when needed.
• Complete applicable training programs and apply the learning on the job.
• Seek coaching and learning opportunities to continually improve performance.

Key relationships

Customers, Inventory Control Team, Merchandising Team, Logistics Team, peers, and supervisor.

Knowledge, skills, and abilities

• Adapt communication style to serve internal and external consumers according to the situation.
• Flexibly accommodate the needs of multiple internal and external consumers.
• Deal professionally with difficult situations.
• Use retail and commercial expertise to drive store sales by prioritizing the consumer and brand and ensuring effective merchandise flow.
• Learn and share knowledge with the team.

Required education and experience

• Two to four years of retail experience in a commercially focused retail environment, including stockroom knowledge and retail industry understanding.
• Intermediate numeracy and literacy and advanced verbal communication skills.
• Matric Certificate.

Adidas culture

Adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company is committed to diversity, equity, and inclusion and aims to build a culture of belonging that reflects its consumers and communities.