Assistant Store Manager (Assistant Head Coach) - NIKE Selfridges

About NIKE, Inc.

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination.

About the role

In NIKE Retail Stores, an Assistant Store Manager is called an Assistant Head Coach.

As an Assistant Head Coach, you are:

• Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to consumers.
• Coordinating, supporting and supervising a diverse team, including recruitment, development, performance management and staffing.
• Implementing operational excellence processes and tools to reach sales targets, optimize services, improve consumer satisfaction, and increase efficiency and productivity.
• Overseeing departments such as Commercial, Athlete and/or Consumer Experience.
• Supporting the Head Coach in implementing NIKE’s strategy in the store, including sustainability, membership and digital services.
• Providing reports about store activities, the local marketplace and consumer insights.
• Ensuring that the store complies with all NIKE standards and guidelines.
• Cooperating with business partners across stores and headquarters.

What you get

• Attractive salary that evolves with the market and experience.
• Opportunity to receive monthly bonus payments.
• Online and in-store employee discounts.
• Benefits package, pension and share scheme.
• Development and career opportunities.
• Regular training on leadership, sales and products.
• A dynamic and motivating environment that values Diversity, Equity & Inclusion.
• Staff dress to represent NIKE and foster team spirit.
• Access to sports activities.
• Opportunities to participate in unique NIKE moments.

What you bring

• A passion for NIKE and/or love of sport.
• Some experience in retail and/or leadership positions.
• Very good command of written and spoken English.
• Experience and competency in providing exceptional consumer service.
• Ability to coach and develop a strong team.
• Strong communication skills.
• Flexibility to work shifts and weekends.

Qualifications

• Extensive retail experience, including management experience.
• Enthusiasm and passion for sports and/or sports fashion.
• Availability to work evenings and weekends.

NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability.