Assistant store manager

Purpose & impact on organization

Contribute to meeting or exceeding store sales and profit targets by inspiring consumer loyalty to the brand, serving and selling to customers, executing store operations, and supporting and providing feedback to Retail Professionals.

Key responsibilities

• Own store sales, KPI, and individual performance targets and use available resources to meet or exceed them.
• Identify sales and KPI improvement opportunities and communicate suggestions to store management.
• Model excellent customer service and support team members in complex customer service situations.
• Act as a Brand Ambassador and use seasonal brand and advanced product knowledge during sales transactions.
• Guide and train selected team members on customer service, brand, and product knowledge.
• Process deliveries, replenish merchandise, complete cash register transactions where applicable, and minimize loss.
• Perform store operations safely and efficiently while collaborating with team members.
• Complete training programs and seek coaching and learning opportunities.

Knowledge, capabilities and experience

• Advanced Retail Professional competencies.
• Good IT skills, including Word, Outlook, Excel, and PowerPoint.
• Fluency in English.
• Good numeracy, literacy, and verbal and written communication skills.

Minimum qualifications

• Secondary education.
• Minimum one year of experience in a sports or fashion customer- and commercial-focused retail environment, including advanced selling and dedicated visual merchandising experience.

Culture

adidas fosters an athlete's mindset through courage, ownership, innovation, teamplay, integrity, respect, and a commitment to diversity, equity, and inclusion.