Purpose & Overall Relevance for the Organization
As an Assistant Manager Promotions Operations at adidas, you are accountable for the digital execution of promotional activations across the European adidas brand. You will partner with stakeholders such as Brand Activation and Marketing Partnerships to execute discount and voucher strategies on .com and the app. You will manage incoming demand while balancing your team’s workload, deliver high-quality output within set timelines, and identify creative ways to optimize systems and processes.
Key Responsibilities
- Accountable for the on-time and in-full execution of promotions across .com and the app.
- Own management reporting on operational KPI health.
- Act as the main counterpart for Brand Activation, Partnership Marketing, and Consumer Service for day-to-day operations, overseeing execution quality within defined timelines.
- Assess existing tooling and processes to identify vulnerabilities and drive improvements.
- Represent market demand for promotions management with Global Product Ownership, IT Operations, and Consumer Experience.
- Drive prioritization and implementation of demands to achieve maximum business impact and efficiency.
- Define optimization requirements and criteria for improved consumer experience.
Key Relationships
Partnership Marketing and Affiliates; Brand Activation; Consumer Services; Global Product Teams; Internal Controls, Audit, and HR.
Knowledge, Skills and Abilities
- Good communication skills and confidence presenting KPIs to stakeholders at various organizational levels, both in person and remotely.
- Ability to handle ambiguity and turn complex situations into actionable activities.
- High resilience and a solution-oriented attitude.
Hard Skills
- Comfortable working with enterprise-level platforms and technologies.
- Experience with Talon One, SFCC, and JIRA is a plus.
- Expert knowledge of digital IT products and capabilities.
- Fluent in spoken and written English.
Required Education and Experience
- Degree focused on Business Administration, Communication, IT, or a related area, or an equivalent combination of education and experience.
- 5+ years of experience working within an eCommerce environment.
- Experience working with stakeholders and experts at various seniority levels.
- Experience managing campaign delivery implementation or operations is a plus.
Company Culture
adidas promotes an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company emphasizes diversity, equity, and inclusion as part of its culture and talent processes.