Purpose
As Assistant Manager, Digital Sell-In Solutions, you’ll be a key player in powering adidas’ digital engine—supporting the tools, processes, and people that drive our wholesale business forward. You’ll be the go-to problem solver, first responder, and behind-the-scenes orchestrator who ensures systems run smoothly and teams stay informed and empowered.
Whether it’s managing tool support, setting up customer data, or rolling out new functionality, you’ll bring energy, precision, and a collaborative spirit to everything you do. This is an opportunity to grow in a fast-paced, digital-first environment where innovation, teamwork, and hustle are part of the game.
Key Accountabilities
- Serve as the first line of support for the Wholesale Intake Form and tool-related inquiries across the WHS digital tool landscape, escalating tickets as needed and keeping users and team members informed.
- Manage customer and Promo/FOC budget setups, ensuring accuracy and timely execution.
- Support training and onboarding, including creating and maintaining documentation, SOPs, and SharePoint content.
- Assist in testing and rolling out new functionality, contributing to change management and stakeholder readiness.
- Partner with sales and cross-functional teams to understand how they use digital tools and identify essential, user-centric solutions.
- Document enhancement requests and support business cases for tool improvements.
- Maintain and update SharePoint content so teams have access to current resources and information.
- Provide cross-channel support as needed, demonstrating flexibility and collaboration.
- Participate in workstreams and projects that drive continuous improvement, operational efficiency, and innovative ways of working across NAM.
Knowledge, Skills and Abilities
- Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
- Analytical problem-solving skills, including defining issues, interpreting data, and proposing effective solutions.
- Excellent communication and presentation skills.
- Proactive, self-starting attitude and eagerness to learn.
- Customer-first mindset and commitment to high-quality support.
- Strong interpersonal and collaborative skills.
- Adaptability in shifting business priorities.
- Exceptional attention to detail and organizational skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Comfort with digital tools and platforms; Salesforce or similar experience is a plus.
Qualifications
- Bachelor’s degree from a four-year college or university.
- One to three years of experience in sales, business, or financial analysis and planning.
- Industry-specific experience preferred.
- Advanced Microsoft Word, Excel, Access, and PowerPoint skills required.
Company Culture
At adidas, employees are encouraged to demonstrate courage, ownership, innovation, teamplay, integrity, and respect. adidas also emphasizes diversity, equity, and inclusion as part of its culture and talent processes.