AI Transformation Agent – Business Value & Portfolio Enabler
Beijing Mercedes-Benz Sales Service Co., Ltd.Beijing, China (Hybrid)
Tasks
This function drives practical AI-enabled productivity and process improvement across BMBS by identifying repeatable workflow pain points, translating them into adoption-ready process changes, and enabling business teams to use approved AI tools in daily work. The role focuses on organization-wide efficiency uplift, cycle-time reduction, user adoption and new ways of working, while establishing adoption standards and governance mechanisms and driving cross-functional stakeholder alignment. Portfolio prioritization, use case value ownership and ROI governance remain under the AI portfolio role.
- Identify and size practical efficiency opportunities across BMBS processes, tasks and workflows, with priority on high-frequency work, manual coordination effort, repetitive analysis and management preparation activities where AI can create visible productivity leverage, driving scalable productivity transformation across functions.
- Translate process pain points into AI-enabled improvement concepts, target ways of working, adoption journeys and success measures, ensuring the solution design remains business-led, compliant and easy for users to apply, while supporting standardized adoption approaches and governance requirements.
- Drive adoption, onboarding, training and change communication for approved AI productivity tools and process improvements, aligning business owners, IT and compliance stakeholders to increase confident and responsible usage.
- Track productivity impact, cycle-time reduction, user adoption, repeated usage and key friction points for deployed efficiency initiatives, and provide management-oriented insights and recommendations to support cross-functional alignment on what should be scaled, simplified or stopped.
- Support BMBS-wide AI adoption and capability building, promoting compliant, practical AI productivity tools within company policy and resource boundaries, while increasing cross-functional synergy, reuse and organization-wide adoption.
Qualifications
- University degree or above; business, industrial engineering, operations, digital transformation, data/AI or related field preferred.
- 4–7 years of relevant experience in process improvement, business operations, digital transformation, productivity enablement, consulting, business analysis or AI adoption-related roles.
- Strong ability to diagnose workflow pain points, simplify processes and translate user needs into practical AI-enabled ways of working.
- Experience working with cross-functional business teams to drive adoption, training, change communication and sustained usage of new tools or processes.
- Fluent Chinese and English with strong facilitation, training material preparation and synthesis capability.
- Strong problem-solving mindset with hands-on process mapping, root-cause analysis and pragmatic improvement orientation.
- Comfortable challenging low-value automation ideas and focusing teams on repeatable, scalable efficiency levers.
- High ownership and follow-through on adoption barriers, user feedback, enablement actions and measurable productivity impact.
- Pragmatic communicator who can translate approved AI capabilities into simple business language and usable daily practices.
- Commercial mindset: understands that productivity value comes from adoption, behavioral change and process discipline rather than tool features alone.
- An AI enthusiast with strong learning agility, compliance awareness and willingness to coach others in responsible AI usage.
Benefits
- Events for Employees
- Flextime Possible
- Hybrid Work Possible
- Health Benefits
- Mobility Offers
- Discounts for Employees
- Good Public Transport
- Barrier-Free Workplace
Contact
Beijing Mercedes-Benz Sales Service Co., Ltd.
Daimler Tower, 8 Wangjing Street, 100102 Beijing
Career BMBS E-Mail: yourcareer_bmbs@mercedes-benz.com