Advisor, Software Architecture/SRE

About Us

Mercedes-Benz USA is responsible for the sales, marketing and service of Mercedes-Benz and Maybach products in the United States. We are looking for diverse, top-notch individuals to join the Mercedes-Benz team.

Job Overview

We are seeking an Advisor, Software Architect supporting the FS Core Infra Services Application Landscape. This role provides strategic architectural leadership across cloud and data center environments, ensuring platforms are secure, reliable, and scalable by design. You will unify architecture, engineering, security, and operations to create end-to-end infrastructure solutions aligned with business and technology objectives.

A key focus is applying modern reliability engineering and observability principles to strengthen monitoring, alerting, incident readiness, operational workflows, and platform security governance. The role leverages AWS, Azure, Datadog, ServiceNow, and open-source technologies to enhance platform design and operational maturity.

Responsibilities

• Own cross-functional demand intake, prioritization, and architectural guidance across cloud, cybersecurity, and reliability initiatives.
• Provide architectural consulting, solution patterns, reference designs, and technical onboarding for new initiatives.
• Lead architectural strategy for resilient, scalable, and secure platforms across AWS and Azure.
• Define and enforce SLOs, SLIs, availability targets, performance metrics, cloud reference architectures, landing zones, security frameworks, and infrastructure patterns.
• Provide architectural leadership during major incidents, root cause investigations, and problem management cycles.
• Drive adoption of DevOps tooling, CI/CD pipelines, Infrastructure-as-Code, and automated deployment workflows.
• Implement monitoring, logging, and alerting for real-time visibility and proactive issue detection.
• Lead IT operations governance, cost optimization, platform efficiency, modernization, capacity planning, and resource forecasting initiatives.
• Provide or oversee 24×7 production support to ensure high availability and operational integrity.
• Serve as the primary architectural and technical strategy contact for infrastructure-related business needs.
• Manage consulting engagements, demand handling, and requirements shaping with business stakeholders.

Qualifications

• Bachelor’s degree from an accredited school in Computer or Information Science, Information Technology, Engineering, or Management Information Systems.
• Five or more years of experience with SRE principles, observability tools, AWS or Azure, cloud monitoring and management systems, cloud security, DevOps tools, ITIL, Docker, Kubernetes, IT security, cloud migration, Infrastructure-as-Code, vendor management, and data center operations.
• Preferred certifications include AWS or Azure certification and SAFe Agile certification.
• Excellent problem-solving, strategic thinking, customer focus, organizational, negotiation, conflict management, and communication skills.

Additional Information

No sponsorship or visa transfer is available. The role may require flexible hours, holiday and weekend work, and domestic and international travel.

Mercedes-Benz USA is committed to fostering an inclusive environment and providing equal employment opportunity to all qualified applicants and employees.