Job Purpose
Supervises and executes the logistics of warehouse process in an efficient way in compliance with Al-Ahram’s standards and procedures to meet internal and external customer service requirements.
Duties and Responsibilities
- Ensures that orders are delivered on time to clients.
- Follows up on vehicle maintenance, including oil, car wash, and filters, through a combined file.
- Monitors car fees using SAP software and enters bills into the system.
- Sends management a daily report on warehouse movements, including sales and loading.
- Supports all warehouses’ monthly dashboards.
- Keeps drivers up to date on everyday issues, technical concerns, and assignments.
- Follows up on warehouse floor issues such as cleanliness, product availability, inventory, and problem resolution.
- Follows up on projects, executes them, and puts safety precautions in place.
- Checks the arrival of fresh cards at the warehouse for shifting.
- Follows up on wine and alcohol licenses in coordination with tax authorities.
- Follows up on employee vacations and ensures they are entered into the system according to the yearly plan.
- Ensures drivers follow safety regulations and monitors their driving performance using GPS.
- Follows up on traffic infractions, including seat belt and speeding violations.
- Supervises the implementation of NAFSA guidelines and attends mandatory meetings.
- Maintains records of warehouse-related field work.
- Enters driver and worker leave into the My HR program.
- Supervises and updates daily distributed control system meetings.
- Tracks warehouse performance and productivity.
- Monitors drivers’ routes against desired routes to reduce costs.
- Monitors the use of warehouse trucks.
- Monitors medical problems and transmits medical information to clinics.
- Assists Sales with distributing promotional materials from the warehouse.
- Supports warehouses in Sharm El Sheikh and Hurghada by dispatching drivers to collect non-alcoholic items from the Abou Rawash warehouse.
- Pursues renewal of driver and vehicle licenses.
Other duties: Duties assigned as needed.
Education and Experience
- Bachelor’s degree in Business Administration is preferable.
- 1–3 years of experience in warehousing management, distribution, and transportation planning, preferably in FMCGs.
Qualifications and Other Requirements
- Excellent command of English.
- Skills in Microsoft Excel and PowerPoint; Power BI is a plus.
- Knowledge of ERP systems such as SAP is preferred.
Functional Competencies
- Safety and Sustainability: Maintain the warehouse as a safe environment according to applicable Heineken and local regulations.
- Excellence in Execution: Organize and direct daily warehouse activities to meet customer requirements.
- Asset Management: Select and maintain appropriate warehouse assets and equipment efficiently and safely.
- Management Reporting: Report warehouse performance accurately and promptly.
- Warehouse Planning: Plan staff, space, and equipment resources while managing costs efficiently.
- Quality Assurance: Preserve the quality of goods received and prevent defective products from moving downstream.
- Inventory Management: Control materials and finished-goods inventory.
- Logistics Service Provider Management: Manage logistics service providers to drive efficient outsourced operations.
Personal Skills
- Detailed and target-oriented.
- Analytical skills.
- Proactive interpersonal and communication skills.
- Coaching and delegation skills.
- Problem-solving and decision-making skills.