Purpose & impact on organization
Contribute to store sales and adidas profit targets by inspiring, serving, and selling to consumers, executing store operations, and contributing to a consumer-centric culture.
Key responsibilities
- Connect and engage with consumers entering the store.
- Contribute to store sales and monitor key performance indicators.
- Deliver the CONNECT-ENGAGE-INSPIRE service standards.
- Advocate for the brand and demonstrate confidence, collaboration, and creativity.
- Use seasonal product and brand knowledge to address consumer needs.
- Communicate product features, benefits, and unique selling points.
- Support digital and omnichannel tools and guide consumers through store touchpoints.
- Process deliveries, replenish merchandise, and maintain product availability on the sales floor.
- Complete sales transactions accurately while following cash protection procedures.
- Maximize add-on sales and customer loyalty at the cash desk.
- Minimize stockroom and sales-floor loss.
- Maintain a safe, effective, efficient, and appealing store environment.
- Follow operational policies, procedures, visual merchandising, and housekeeping standards.
- Stay aware of competitors and suggest improvements to operations and processes.
- Collaborate respectfully with team members and contribute to an inclusive environment.
- Complete training and pursue coaching and learning opportunities to improve performance.
Knowledge, capabilities, and experience
Retail professional competencies. Preferably 1–2 months of experience in a sports or fashion customer- and commercially focused retail environment, with basic numeracy, literacy, and verbal communication skills.
Company culture
adidas fosters courage, ownership, innovation, teamplay, integrity, and respect, with a strong commitment to diversity, equity, and inclusion.