Who We Are Looking For
NIKE, Inc. is hiring a Supply Chain Process Analyst II to join the Digital Order Flow & Execution team within North America Marketplace Supply Chain. The team serves as the operational bridge between Nike Direct and the physical supply chain, coordinating order routing, inventory enablement, network readiness, and fulfillment execution.
In this hands-on role, you will own inventory enablement, systemic alignment across fulfillment and planning systems, and 30-day network readiness work, including distribution center ramp plans, outage and closure calendars, and lever documentation. You will partner with supply chain technology, integrated fulfillment planning, fulfillment operations, and Nike Direct teams to ensure digital orders can see, source, and fulfill inventory correctly while meeting speed, cost, and Estimated Delivery Date commitments.
What You Will Work On
- Partner with supply chain and fulfillment teams to align inventory, warehouse, and enterprise systems and activate correct customer, site, and inventory eligibility configurations.
- Align fulfillment, planning, warehouse, and transportation systems, including cutoff times, transit times, rate tables, and routing logic.
- Develop and maintain SOPs and playbooks for operational levers and support routing and carrier decisions affecting cost-to-serve, split shipments, and expedited freight.
- Create and execute ramp plans for new building activations and extended building or system outages.
- Manage the annual distribution center and carrier closure calendar and determine appropriate disruption levers.
- Support automation of carrier rate and transit data ingestion and escalate routing and carrier selection inefficiencies.
- Support onboarding and operating model execution for drop ship, third-party fulfillment, and other partner fulfillment models with defined SLAs.
- Provide distribution center and operations inputs for peak planning and regional fulfillment mix optimization.
- Partner on order management platform upgrades, carrier onboarding, and fulfillment decision logic improvements.
- Maintain lever documentation, outage runbooks, and alignment processes with technology and analytics partners.
- Use operational reporting and data to monitor network health, identify execution risks, and escalate threats to delivery performance, promise accuracy, or inventory availability.
Who You Will Work With
You will work cross-functionally across Nike's North America supply chain and digital matrix, including digital supply chain, supply chain technology, integrated fulfillment planning, Nike Direct, North America operations, fulfillment and inventory teams, carriers, third-party distribution center operators, Planning, Brand, and Merchandising.
Qualifications Required
- Bachelor's degree in Business Administration, Supply Chain, Operations Management, or a related field, or a suitable combination of education, experience, and training.
- 3–5 years of experience in supply chain operations, process analysis, fulfillment execution, or a related field.
- Strong analytical and problem-solving skills, including the ability to analyze operational data, identify root causes, and recommend improvements.
- Experience with enterprise systems in a supply chain or fulfillment environment, such as order management, inventory or ERP, warehouse management, transportation management, or planning systems.
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy.
- Ability to work in a fast-paced environment with multiple priorities, deadlines, and concurrent network initiatives.
Preferred
- Experience translating business requirements into system configuration, testing, or process changes across connected platforms.
- Familiarity with digital or e-commerce fulfillment, delivery promise logic, transit time tables, routing decisions, inventory sourcing, or cost-to-serve analysis.
- Experience supporting peak readiness, distribution center activation plans, or network disruption management.
- Exposure to drop-ship, marketplace, or third-party fulfillment models.
- Experience with Excel, SQL, or business intelligence platforms such as Tableau, Power BI, or Databricks.
- Experience documenting processes, runbooks, or SOPs using tools such as Visio, Lucidchart, or Confluence.
- Knowledge of Nike's business operations, digital supply chain, or North America distribution network.
- Experience working in a global organization with multiple regions and stakeholders.
NIKE, Inc. offers accommodations throughout the interview process, a generous total rewards package, a casual work environment, a diverse and inclusive culture, and opportunities for professional development. NIKE, Inc. is an equal opportunity employer.