NIKE, Inc.

Supervisor, Orlando Service Center

NIKE, Inc.

Orlando, Florida (On-site)

Job Type Full-time
Experience 1 year of retail or consumer service experience
Posted 2 weeks ago
On-site 1 year of retail or consumer service experience Level

We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Supervisor, you are referred to as a Specialist.

Lace Up as a Nike Retail Supervisor

As a Nike Retail Supervisor, you’re the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You’ll work with your team to focus on customer service and get to the win the right way.

When we say team, we mean it. We go after goals together. We support your bold ideas — and encourage you to try them out. You impact our customers' experiences daily. It's more than getting the product from door to floor; it's being part of the first-time customers find their dream pair.

Be Rewarded for a Job Well Done

  • Discounts for you and your family from Nike, Converse and Jordan up to 50% off
  • Accrued paid time off and holiday pay
  • Eligible employees may receive 401(k), CERA, employee assistance, health, financial coaching, child development support and caregiving benefits
  • Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment for eligible employees
  • Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan
  • Tuition reimbursement up to $5,250 per calendar year for full-time Retail Associates

Putting Your Best Foot Forward

  • Must be at least 18
  • One year of retail or consumer service experience
  • Flexibility to work nights, weekends and holidays based on store needs
  • Use customer service authentically to ensure customers feel seen and understood
  • Ability to learn and train on the latest products and technologies
  • Ability to bend, squat, reach, climb a ladder and stand for extended periods, with or without reasonable accommodations

What You're Responsible For

  • Being enthusiastic, excited and knowledgeable about NIKE products and services
  • Bringing a positive attitude and passion to teammates and customers
  • Leading by example and delivering service in line with Nike’s Service Principles
  • Making customers feel welcome and exceeding their expectations
  • Demonstrating integrity, reliability and kindness
  • Operating a cash register; performing shipping, receiving, stocking, cleaning and visual-display duties
  • Attending store events

NIKE, Inc. is committed to employing a diverse workforce and is an equal opportunity employer.

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