NIKE, Inc. is looking for a Retail Supervisor, referred to as a Specialist, at the Nike Factory Store Livermore.
Location & Store Type: Nike Factory Store Livermore
Address: 3202 Livermore Outlets Dr, Livermore, CA 94551
Hours: Full Time – 34-40 hours per week, including nights and weekends
The hourly rate for this position ranges from $22.50 to $29.25. Actual pay rate will vary based on a candidate's location, qualifications, skills and experience.
Role Overview
As a Nike Retail Supervisor, you’re the face of NIKE. You’ll work in a high-volume, fast-paced environment, helping guide customers in making the best decisions for them while working with your team to deliver excellent customer service.
Benefits
- Discounts for you and your family from Nike, Converse and Jordan up to 50% off.
- Accrued paid time off and holiday pay.
- 401(k) Plan, CERA, Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support and caregiving benefits for eligible employees.
- Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment for eligible employees.
- Employee Stock Purchase Plan with discounted Nike stock.
- Tuition reimbursement up to $5,250 per calendar year for full-time Retail Associates.
Requirements
- Must be at least 18.
- One year of retail or consumer service experience.
- Flexibility to work nights, weekends and holidays based on store needs.
- Ability to use customer service authentically and ensure customers feel seen and understood.
- Ability to learn and train on the latest products and technologies.
- Ability to bend, squat, reach, climb a ladder and stand for extended periods of time, with or without reasonable accommodations.
Responsibilities
- Be enthusiastic, excited and knowledgeable about NIKE products and services.
- Bring a positive attitude and passion to teammates and customers.
- Lead by example and deliver service in line with Nike’s Service Principles.
- Make customers feel welcome and exceed their expectations throughout their journey.
- Demonstrate integrity, reliability, professionalism and kindness.
- Operate a cash register and perform shipping, receiving, stocking, cleaning and visual display duties.
- Support teammates by attending store events.
NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to legally protected characteristics.