Become a part of the NIKE, Inc. team as a Retail Supervisor, referred to as a Specialist, at the Nike House of Innovation in New York City.
Bring retail to life through groundbreaking technology and personalized customization. Your expertise will help create a true shopping destination while supporting customers and teammates in a fast-moving environment.
Compensation and schedule
- Hourly rate: $23.00 to $29.90, depending on location, qualifications, skills, and experience.
- Full-time schedule: 34–40 hours per week, including nights and weekends.
Benefits
- Discounts for you and your family from Nike, Converse, and Jordan of up to 50% off.
- Accrued paid time off and holiday pay.
- 401(k), CERA, employee assistance, mental and emotional health, financial coaching and education, child development support, and caregiving benefits for eligible employees.
- Health Savings Accounts and Flexible Savings Accounts for eligible employees after 12 months of continuous employment.
- Discounted Nike stock through the Employee Stock Purchase Plan.
- Tuition reimbursement of up to $5,250 per calendar year for full-time retail employees.
Qualifications
- Must be at least 18 years old in the United States.
- One year of retail or consumer service experience.
- Flexibility to work nights, weekends, and holidays based on store needs.
- Ability to provide authentic customer service and learn the latest products and technologies.
- Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
Responsibilities
- Be enthusiastic, excited, and knowledgeable about NIKE products and services.
- Bring a positive attitude and passion to teammates and customers.
- Lead by example and deliver service in line with Nike’s Service Principles.
- Welcome customers, understand their needs, and exceed expectations throughout their journey.
- Demonstrate integrity, reliability, professionalism, and kindness.
- Operate a cash register and perform shipping, receiving, stocking, cleaning, and visual display duties.
- Support teammates by attending store events.
NIKE, Inc. offers a diverse and inclusive culture, professional development opportunities, and a total rewards package. NIKE, Inc. is an equal opportunity employer.