Supervisor - Nike Gilroy

NIKE, Inc. is looking for a Retail Supervisor, referred to as a Specialist, at the Nike Factory Store Gilroy.

As a Nike Retail Supervisor, you will be the face of NIKE in a high-volume, fast-paced store. You will guide customers in making the best decisions for them, work with your team to deliver strong customer service, and help create memorable customer experiences.

Compensation and Schedule

• Hourly rate: $22.50 to $29.25, with actual pay varying by location, qualifications, skills, and experience.
• Full-time, 34–40 hours per week, including nights and weekends.
• Location: Nike Factory Store Gilroy
• Address: 8225 Arroyo Cir Ste 21, Gilroy, CA 95020

Benefits

• Nike, Converse, and Jordan discounts of up to 50% for you and your family.
• Accrued paid time off and holiday pay.
• 401(k), CERA, employee assistance, mental and emotional health, financial coaching and education, child development support, and caregiving benefits for eligible employees.
• Health savings and flexible savings accounts for eligible employees after 12 months of continuous employment.
• Discounted Nike stock through the Employee Stock Purchase Plan.
• Tuition reimbursement of up to $5,250 per calendar year for full-time Retail Associates.

Requirements

• Must be at least 18 years old.
• One year of retail or consumer service experience.
• Flexibility to work nights, weekends, and holidays based on store needs.
• Ability to use customer service authentically, learn and train on the latest products and technologies, and perform physical tasks including bending, squatting, reaching, climbing a ladder, and standing for extended periods.

Responsibilities

• Be enthusiastic, excited, and knowledgeable about NIKE products and services.
• Bring a positive attitude and passion to teammates and customers.
• Lead by example and deliver service in line with Nike’s Service Principles.
• Make customers feel welcome, understood, and supported throughout their journey.
• Demonstrate integrity, reliability, kindness, and professionalism.
• Operate a cash register; perform shipping, receiving, stocking, cleaning, and visual display duties.
• Attend store events and support teammates.

NIKE, Inc. offers a total rewards package, a casual work environment, a diverse and inclusive culture, and opportunities for professional development. NIKE, Inc. is an equal opportunity employer.