NIKE, Inc.

Supervisor, Nike Desert Ridge

NIKE, Inc.

Phoenix, AZ (On-site)

Job Type Full-time
Experience 1 year of retail or consumer service experience
Posted 2 weeks 6 days ago
On-site 1 year of retail or consumer service experience Level

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination.

Location & Store Type

Store: Nike Desert Ridge
Address: Phoenix, AZ
Hours: Full Time – 34-40 hours per week, including nights and weekends

Lace Up as a Nike Retail Supervisor

When you join our team as a Retail Supervisor, you are referred to as a Specialist. As a Nike Retail Supervisor, you’re the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You’ll work with your team to focus on customer service and get to the win the right way.

You’ll work with your team to achieve goals, support bold ideas and impact customers’ experiences daily. It’s more than getting the product from door to floor; it’s being part of the first-time customers find their dream pair.

Be Rewarded for a Job Well Done

  • Discounts for you and your family from Nike, Converse and Jordan up to 50% off.
  • Accrued paid time off and holiday pay.
  • Eligible employees may receive benefits including a 401(k) plan, CERA, employee assistance, mental and emotional health support, financial coaching and education, child development support and caregiving benefits.
  • Eligible employees may receive health savings accounts and flexible savings accounts after 12 months of continuous employment.
  • Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan.
  • Access to Optum Employee Assistance Program support at no cost for you and your family.
  • Tuition reimbursement up to $5,250 per calendar year for full-time Retail Associates.

Putting Your Best Foot Forward

  • Must be at least 18.
  • One year of retail or consumer service experience.
  • Flexibility to work nights, weekends and holidays based on store needs.
  • Use customer service authentically to ensure customers feel seen and understood in stores.
  • Ability to learn and train on the latest products and technologies.
  • Ability to bend, squat, reach, climb a ladder and stand for extended periods of time, with or without reasonable accommodations.

What You're Responsible For

  • Being enthusiastic, excited and knowledgeable about NIKE products and services to best support customer needs.
  • Bringing a positive attitude and passion to teammates and customers every day.
  • Leading by example and delivering service in line with Nike’s Service Principles.
  • Making customers feel welcome, showing care for their wants and needs, and exceeding expectations at every step of their journey.
  • Playing by the rules and being professional, demonstrating integrity, reliability and kindness.
  • Operating a cash register and performing shipping, receiving, stocking, cleaning and visual display duties.
  • Showing up for teammates by attending store events.

Grow Within Nike

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, a casual work environment, a diverse and inclusive culture and opportunities for professional development.

NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability.

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