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Purpose and impact
Contribute to store sales and adidas profit targets by inspiring, serving and selling to consumers, diligently executing store operations, and contributing to a consumer-centric culture within the store.
Key responsibilities
- Connect and engage with consumers entering the store.
- Contribute to store sales and key performance indicators.
- Improve the consumer experience by executing CONNECT-ENGAGE-INSPIRE service standards.
- Act as a brand advocate and use seasonal product and brand knowledge during consumer interactions.
- Communicate product features, benefits and unique selling points clearly.
- Connect consumers to relevant digital and omnichannel tools and guide them through in-store digital touchpoints.
- Process merchandise deliveries and replenish fixtures to ensure the product offer is represented on the sales floor.
- Complete sales transactions accurately while adhering to cash protection procedures.
- Maximize cash-desk selling opportunities, minimize loss, and perform store operations safely and efficiently.
- Maintain visual merchandising, housekeeping and operational standards.
- Monitor competitors, suggest process improvements, and collaborate respectfully with team members.
- Complete training and pursue coaching and learning opportunities to improve performance.
- Contribute to an inclusive, welcoming, team-first environment.
Qualifications
- For store managers, two years of experience as a store manager or supervisor is required.
- Preferably 1–2 months of experience in a sports or fashion customer- and commercial-focused retail environment.
- Basic numeracy, literacy and verbal communication skills.
- Arabic fluency and English language skills are stated in the qualifications.