Store Manager - Riverstone

Purpose and overall relevance for the organization

• Drive brand and consumer experience by managing a high-volume, strategically positioned Brand Flagship store representing the adidas brand and products.
• Work closely with Market and Global teams to shape the strategic direction of the Brand Flagship concept.
• Lead the Store Management Team in providing an outstanding consumer experience while maintaining high operational and brand standards.
• Drive store profitability by meeting or exceeding sales and profit targets.
• Ensure compliance with established policies, procedures, initiatives, and directives.
• Drive inventory shrinkage strategies and monitoring processes to minimize shrinkage and ensure accurate stock management.
• Build a productive team through training, development, and succession planning.
• Act as an ambassador of adidas values in daily interactions.

Key responsibilities

• Deliver an exceptional consumer experience tailored to the Brand Flagship.
• Foster a positive, active, authentic, and consumer-centric store culture.
• Develop and lead execution of a visionary business plan for the Brand Flagship.
• Provide input and feedback to departments and global teams.
• Coach leadership teams and associates to drive sales, meet KPIs, manage expenses, increase profitability, and build brand advocacy.
• Partner with Store Management Teams to hire, develop, and build a high-performing team.
• Hold P&L accountability for the Brand Flagship store.
• Collaborate with global and Market organizations and the Line Manager.
• Maintain Visual Merchandising and In-Store Communication standards.
• Implement global programs, initiatives, and strategies.
• Lead performance management, succession, recruiting, hiring, and development activities.
• Promote a high-performance culture through clear expectations, accountability, effective working practices, and focused goals.
• Ensure training and execution across business, operations, sales, customer service, and visual merchandising.
• Ensure employees receive foundational and seasonal brand and product knowledge training.
• Complete recordkeeping for applicants, new hires, payroll, performance appraisals, salary reviews, counselling, disciplinary actions, and terminations.
• Identify and develop strong performers with potential for growth along the Retail Field Career Ladder.

Knowledge, skills, and abilities

• Strong ability to understand and use financial data to make decisions and influence outcomes.
• Critical thinking and creative problem-solving skills.
• Strong leadership, interpersonal, communication, collaboration, and influencing skills.
• Ability to thrive under ambiguity, adapt to change, and advocate for new approaches.
• Ability to remain composed in stressful situations and openness to feedback.
• Passion for the adidas brand and sport.
• Proficiency with Microsoft Outlook, Excel, Word, PowerPoint, Internet, POS systems, and other computer software.

Education and experience

• Matric Certificate.
• Minimum five years of relevant market experience.
• Leadership experience in a branded organisation creating a brand experience.
• Successful leadership of a team of 50 or more people.
• Geographical mobility.
• Advanced numeracy, literacy, and strong communication skills.

Culture and inclusion

adidas fosters an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect. The company is committed to diversity, equity, and inclusion and to building a culture of belonging.