Behind every great team is a great coach. That’s why when you join us as a Store Manager, we refer to you as a Head Coach.
Join the NIKE Team as a Store Manager
As a Nike Store Manager, you’re the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You’ll work with your team to focus on customer service and get to the win the right way.
You’ll bring NIKE’s passion for sport and customer service to life by properly training your team and implementing Service Principles while representing NIKE’s global culture of sport, the NIKE brand, each other, and your community. You’ll lead the charge in ensuring your team creates positive moments, has fun, and feels part of something bigger.
As a Store Manager, you’ll lead, coach, and inspire your team to deliver the best experience for customers while ensuring team members feel included and supported. You’ll use your retail expertise to drive store growth strategies and build community partnerships.
Location
Store: Nike Factory Store Napa
Address: 615 Factory Stores Dr, Napa, CA 94558
Minimum Qualifications
- Minimum of six years of customer-facing retail or hospitality experience.
- Minimum of four years of store management experience.
- Experience with retail operations, budgeting, planning, customer service, sales, and people leadership.
- Proficiency in Microsoft Office and retail business systems.
- Ability to bend, squat, reach, climb a ladder, and stand for extended periods of time, with or without reasonable accommodations.
- Proven ability to use tools for conflict resolution and employee coaching and counseling.
- Ability to work weekends, nights, and holidays as needed.
Responsibilities
- Be enthusiastic, passionate, and knowledgeable about NIKE products and services.
- Lead the team and cultivate a store environment that achieves sales, service, organization, customer satisfaction, and profitability goals while maintaining safety and operational standards.
- Foster a high-performing, engaged team environment with a culture of recognition and rewards.
- Drive operational excellence and execute brand initiatives, including P/L statements, labor management, expenses, activations, and programs.
- Lead store business results and critical metrics, including budgeting, planning, customer service, sales, people leadership, and management.
- Work with District Partners on enterprise-wide initiatives and programs.
Benefits
- Annual base salary range of $89,500.00 to $134,300.00.
- Medical, dental, and vision insurance.
- Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
- 401(k) Plan, CERA, Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support, and caregiving benefits starting on the day of hire.
- Accrued paid time off and holiday pay.
- Employee Stock Purchase Plan with discounted Nike stock.
- Employee and family discounts from Nike, Converse, and Jordan of up to 50% off.
NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.