Store Manager - Lowveld Mall

Purpose and overall relevance for the organization

Drive brand and consumer experience by managing a high-volume, strategically positioned Brand Flagship store that represents the adidas brand and product in the most impactful way. Work closely with Market and Global teams to shape the strategic direction of the Brand Flagship concept, lead the Store Management Team in providing an outstanding consumer experience, maintain high operational and brand standards, drive profitability, ensure compliance, minimize inventory shrinkage, and build a productive team through training, development, and succession planning.

Key responsibilities

• Deliver an exceptional consumer experience tailored to the Brand Flagship through outstanding execution of global brand and retail operational standards.
• Foster a positive, active, authentic, and consumer-centric store culture.
• Develop and lead execution of a visionary business plan for the Brand Flagship.
• Support and coach leadership teams and associates to drive sales, meet key performance indicators, manage expenses, and increase profitability.
• Partner with Store Management Teams to hire, develop, and build a high-performing team.
• Hold P&L accountability for the Brand Flagship store.
• Collaborate with global and Market organizations, Line Managers, support functions, vendors, and other stakeholders.
• Ensure consistent execution of Visual Merchandising, In-Store Communication, global programs, initiatives, and strategies.
• Lead performance management, succession, recruiting, hiring, and development activities.
• Promote a high-performance culture through clear expectations, accountability, effective work practices, and focused goals.
• Coordinate training in business, operations, sales, customer service, visual merchandising, and brand and product knowledge.
• Ensure timely completion of records associated with applicants, hires, payroll, performance reviews, salary reviews, counselling, disciplinary actions, and terminations.
• Drive inventory shrinkage strategies and monitoring processes to ensure accurate stock management.
• Identify and develop strong performers with potential for growth along the Retail Field Career Ladder.

Knowledge, skills and abilities

• Strong ability to understand and use financial data to make decisions and influence outcomes.
• Critical thinking and creative problem-solving skills.
• Strong leadership, interpersonal, communication, collaboration, and influencing skills.
• Ability to thrive under ambiguity, embrace change, receive feedback, and remain composed in stressful situations.
• Passion for the adidas brand and sport.
• Proficiency with Microsoft applications, internet tools, and POS systems.

Education and experience

• Matric Certificate.
• Minimum five years of relevant market experience.
• Leadership experience in a branded organization creating a brand experience.
• Successful leadership of a team of 50 or more people.
• Geographical mobility.
• Advanced numeracy, literacy, and strong communication skills.

Contract

Full time.

Culture

adidas promotes a winning culture based on courage, ownership, innovation, teamplay, integrity, and respect, with a strong commitment to diversity, equity, and inclusion.