Store Manager (Hoan Kiem Flagship Store)

Purpose & impact on organization

Drive the store’s profitability by meeting or exceeding store sales and profit targets, managing all store resources to provide customers with a leading shopping experience, and ensuring the proper execution of established policies, procedures, initiatives, and directives.

Key responsibilities

• Take full ownership of the store and its commercial success.
• Analyze relevant data, challenge the status quo, and drive continuous improvements in sales, productivity, and profitability.
• Ensure the legal and financial integrity of the store.
• Lead by example on the sales floor, focusing team members on customers and selling.
• Schedule staff to serve customers, drive sales, and execute tasks effectively.
• Act as a brand ambassador and ensure proper in-store brand execution.
• Train store team members on foundational, seasonal, brand, and product knowledge.
• Manage store operations, visual merchandising, in-store communication, deliveries, cash transactions, and loss prevention in accordance with established standards.
• Maintain a safe and productive shopping and working environment.
• Recruit and train store team members, adhere to HR policies, and create a high-performance culture through clear expectations and prompt feedback.
• Identify and develop strong performers with the District Manager and share best practices across district stores.
• Complete training programs and pursue coaching and learning opportunities.

Key relationships

Customers, peers and supervisors, vendors and support functions, and local administration.

Minimum qualifications

• At least 18 months of experience in a sports or fashion customer- and commercial-focused retail environment.
• At least 12 months of store management responsibility.
• Intermediate numeracy and literacy skills and advanced verbal communication skills.

Culture

adidas promotes an athlete’s mindset through courage, ownership, innovation, teamplay, integrity, and respect, with a strong focus on diversity, equity, and inclusion.