Purpose & Impact on Organization
- Take full ownership of the store and its commercial success.
- Analyze relevant data to probe and challenge the status quo.
- Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed.
- Drive continuous improvements in the store’s sales, productivity and profitability.
- Ensure the legal and financial integrity of the store.
- Lead service by example, maximizing time spent selling and leading team members on the sales floor.
- Ensure there is always a manager on duty on the sales floor.
- Schedule staff to properly serve customers, drive sales and execute tasks.
- Act as a Brand Ambassador and consistently exhibit the Brand Attitude and Values.
- Ensure proper in-store Brand execution according to established standards and directives.
- Ensure store team members are trained on foundational, seasonal, brand and product knowledge.
- Manage store operations systematically and efficiently according to established policies and procedures.
- Ensure Visual Merchandising and In-Store Communication standards are consistently executed and maintained.
- Ensure merchandise deliveries are processed on the same day they arrive and the full product offer is immediately available to customers.
- Ensure cash register transactions are processed quickly and accurately.
- Lead and implement applicable loss prevention policies and procedures.
- Maintain a safe and productive shopping and working environment.
- Manage recruitment and training of store team members.
- Ensure all HR policies and procedures are followed.
- Create a high-performance culture through clear expectations, performance analysis and prompt feedback.
- Work with the District Manager to identify and develop strong performers with growth potential.
- Share best practices to improve the performance of district stores.
- Complete applicable training programs and apply the learning on the job.
- Seek coaching and learning opportunities to continually improve performance.
Authorities
Customers, peers and supervisors, vendors and support functions, and local administration such as mall management.
Other Qualifications
- Graduate or postgraduate from a recognized university.
- Minimum 18 months’ experience in a sports or fashion customer-focused and commercially focused retail environment, including at least 12 months of store management responsibility.
- Intermediate numeracy and literacy and advanced verbal communication skills.
Culture
At adidas, employees are encouraged to develop an athlete’s mindset through courage, ownership, innovation, teamplay, integrity and respect. The company emphasizes diversity, equity and inclusion as part of its culture and talent processes.