Server Tools Technical Specialist

Atos is seeking a Server Tools Technical Specialist to support and evolve enterprise automation platforms that enable automated service delivery, event management, workflow orchestration, and future AI-enabled operational services across customer environments.

Working within a highly governed, ITIL-aligned service environment, you will support automation platforms, troubleshoot complex workflow issues, maintain integrations, and help ensure services remain available, secure, and compliant.

Key Responsibilities

• Administer, support, and maintain infrastructure tooling environments, including Microsoft System Center Orchestrator.
• Maintain the availability, health, performance, and resilience of production and non-production SCORCH environments.
• Support, troubleshoot, and optimise SCORCH runbooks and PowerShell-based automation workflows.
• Diagnose failed automations, integration issues, and workflow errors.
• Manage integrations with ServiceNow, SCOM, Active Directory, Azure AD/Entra ID, Exchange Online, Microsoft Teams, and other platforms.
• Plan and control patching, upgrades, capacity management, releases, and platform maintenance.
• Maintain operational documentation, runbook guidance, knowledge articles, and support procedures.
• Investigate incidents and problems, support root cause analysis, and contribute to service improvement.
• Support service restoration and major incident activities when automation, monitoring, or integration services are impacted.

Essential Skills and Experience

• Strong hands-on experience administering, supporting, and troubleshooting Microsoft System Center Orchestrator, ideally SCORCH 2022 or later.
• Experience designing, maintaining, testing, and deploying Orchestrator runbooks in enterprise environments.
• Advanced PowerShell scripting and automation experience.
• Experience integrating with Active Directory, Exchange Online, Azure AD/Entra ID, ServiceNow, and SCOM.
• Understanding of Microsoft SQL Server administration fundamentals relevant to Orchestrator.
• Strong troubleshooting, communication, documentation, and stakeholder management skills.
• Experience working in an ITIL-based environment covering Incident, Change, Problem, and Release Management.
• Flexibility to support out-of-hours activities where required.

Additional Requirements

• Candidates must be eligible to obtain and maintain SC clearance.
• UK-based, with remote working available and national mobility required.

Benefits

• 25 days paid leave plus National Holidays
• Pension contributions matched up to 10%
• Private Medical Cover
• Income Protection
• Life Assurance
• Flex Benefits Program