Senior Technical Consultant, HRSD / GBS ServiceNow - (Global role)

We are looking for an experienced ServiceNow Human Resources Service Delivery and Global Business Services (HRSD/GBS) Technical Consultant who will design, configure, implement, integrate, and support enterprise ServiceNow solutions that improve employee services and shared-service operations.

The successful candidate must hold a current ServiceNow certification relevant to HRSD and have proven experience delivering complex, enterprise-scale HRSD implementations. The role will work closely with Solution and Technical Architects, providing detailed product and technical design input and translating HR, employee experience, shared-service, security, data privacy, and operational requirements into secure, scalable, and supportable solutions.

Key Requirements

• 5+ years of hands-on ServiceNow experience, including GRC/IRM and/or Security Operations (SecOps) implementations.
• Experience delivering multiple end-to-end enterprise ServiceNow implementations.
• Strong expertise in ServiceNow GRC/IRM, including Risk, Compliance, Audit, and Operational Risk.
• Strong expertise in ServiceNow SecOps, including Security Incident Response, Vulnerability Response, and Threat Intelligence.
• Experience with CMDB, CSDM, integrations, workflows, reporting, and security architecture.
• Advanced ServiceNow development and configuration skills, including JavaScript, Glide APIs, REST/SOAP APIs, IntegrationHub, and Flow Designer.
• Experience integrating ServiceNow with SIEM/SOAR platforms, vulnerability scanners, identity and security tools, cloud security solutions, and enterprise applications.
• Ability to lead technical workshops and engage with senior stakeholders, including CISOs, security leaders, and risk and compliance teams.
• Strong experience translating business, risk, compliance, and cybersecurity requirements into scalable ServiceNow solutions.
• Proven leadership experience managing technically complex implementations and mentoring teams.

Mandatory Certifications

• Current ServiceNow certification in one or more of the following: CIS - Risk & Compliance, CIS - Security Incident Response, CIS - Vulnerability Response, or equivalent current ServiceNow certifications.
• Minimum of 3 ServiceNow Certified Implementation Specialist (CIS) certifications.
• ServiceNow Certified Technical Architect (CTA) highly preferred.

Preferred Certifications

• ServiceNow CSA and/or CAD.
• CISSP, CISM, GIAC, CEH, Security+, or equivalent cybersecurity certifications.

Preferred Domain Experience

• Cybersecurity, Risk Management, Compliance, Audit, Incident Response, or Vulnerability Management.
• Large enterprise, regulated, financial services, healthcare, government, or critical infrastructure environments.

Soft Skills

• Excellent communication and stakeholder management skills.
• Strong problem-solving and consulting background.
• Ability to work independently and manage multiple priorities.
• Experience presenting to executive and technical audiences.

Atos is committed to diversity and inclusion and a fair work environment.