Senior Sales Consultant (Keyholder) - Full-Time 40hr Contract - Westfield White City, London

Hi, this is the first step in your adidas journey. For more than 70 years we've been creating the best sports gear and inspiring millions of people to change their lives through sport.

Retail stores are the first point of contact with our consumers and the heart of the adidas brand. Join us as a Senior Sales Consultant and Keyholder at Westfield White City, London.

We offer

• Competitive compensation and rewards, including bonuses and a referral program.
• Free uniform sets twice a year.
• Discounts on adidas products online and in all own stores.

Employees appreciate in us

• A supportive team that accompanies you throughout your career and inspires you to take on new challenges.
• Career opportunities across retail, office, and distribution center roles.
• Development opportunities through free training in products, service, processes, and personal effectiveness.
• A modern environment with high retail standards and advanced technologies.
• A culture of diversity, equity, and inclusion.
• Innovation focused on establishing a new era of sport in balance with nature.

We appreciate in our employees

• At least 6 months of experience in a sports or fashion retail environment.
• Knowledge of store KPIs and tools to interpret them to drive sales.
• Advanced customer service and sales skills.
• Teamwork, resilience, eagerness to learn, and curiosity.
• Good communication skills in English.

Your activities

• Be a brand ambassador by connecting, engaging, and inspiring customers in alignment with adidas values.
• Work collaboratively to drive store sales and meet targets by delivering excellent customer service.
• Motivate, inspire, and coach team members to deliver exceptional customer service and achieve store goals.
• Take ownership of your learning by completing applicable training and applying it effectively on the shop floor.
• Create and drive a safe and inclusive work environment where everyone feels valued and respected.

Our culture

At adidas, we foster an athlete's mindset through courage, ownership, innovation, teamplay, integrity, and respect. We believe embedding diversity, equity, and inclusion into our culture and talent processes gives employees a sense of belonging and provides a competitive advantage.