About the Role
The Senior Manager Supply Chain Optimization leads the supply chain optimization capability across HEINEKEN USA Operations, translating business and Operations priorities into a roadmap of cost savings, network and process optimization, and continuous improvement initiatives and projects.
The role is accountable for identifying and prioritizing opportunities, developing fact-based recommendations, leading complex cross-functional projects, and delivering measurable improvements in cost, service, inventory, productivity, resilience, and sustainability. It combines strong problem-solving capability, supply chain and analytical expertise, project leadership, and stakeholder influence while developing scalable optimization methodologies and ways of working.
The role partners across Planning, Warehousing, Logistics, Customer Service, Finance, Procurement, and other internal and external functions to build alignment, implement transformation initiatives, and embed scalable methodologies. It also supports team and organizational capability by coaching resources, developing reusable tools and standards, and strengthening continuous improvement.
Key Responsibilities
- Supply Chain Optimization capability: Own and continuously strengthen optimization methodologies, analytical tools, scenario-planning approaches, and cost-to-serve capabilities.
- Identify structural and performance opportunities across the end-to-end supply chain and convert them into a prioritized pipeline of initiatives and projects.
- Use internal and external benchmarks to identify performance gaps, challenge current ways of working, and recommend improvement priorities.
- Prioritize initiatives and projects based on strategic fit, business value, feasibility, risk, and resource requirements.
- Establish initiative and project governance, milestones, ownership, and benefit tracking.
- Partner with Finance and functional teams to validate business cases and quantify benefits.
- Network design and strategic analysis: Lead network and product-flow analysis across sources, ports, warehousing, transportation, and customers to identify optimization and continuity opportunities.
- Develop and challenge scenario models and business cases evaluating cost, service, inventory, capacity, risk, resilience, and sustainability trade-offs.
- Provide clear recommendations to Operations Leadership and explain assumptions, alternatives, risks, resiliency, sustainability, and trade-offs.
- Support strategic sourcing, footprint, and network decisions with robust quantitative analysis and implementation planning.
- Performance Management and Continuous Improvement: Use supply chain performance data and loss deployment to identify systemic causes of cost, service, and productivity gaps.
- Apply TPM continuous improvement methodology to develop sustainable solutions and embed improved ways of working.
- Stakeholder Leadership, decision influence, and team capability: Lead cross-functional problem solving across Planning, Logistics, Warehousing, Customer Service, Finance, Procurement, and other relevant functions and teams.
- Influence Leadership Team and key stakeholders by translating complex analysis into clear business implications, recommendations, and required decisions.
- Build alignment around optimization recommendations where trade-offs exist across functions or stakeholders.
- Communicate initiative and project progress, business value, risks, and opportunities to Operations Leadership and key stakeholders.
- Lead, coach, and develop optimization resources and subject-matter experts, establishing clear objectives and accountability for results.
- Delegate meaningful ownership of workstreams and orchestrate resources capable of independently leading complex initiatives.
- Build documentation, standards, governance, training materials, and knowledge-transfer practices that reduce dependency on individual experts.
- Promote a culture of curiosity, continuous improvement, accountability, business ownership, and fact-based decision making.
Basic Qualifications/Requirements
- Bachelor's degree in Supply Chain, Engineering, Operations, Business, Finance, or a related discipline.
- 5–8 years of progressive Operations or Supply Chain experience, including meaningful experience in optimization, network design, analytics, continuous improvement, or transformation.
- Demonstrated experience leading complex cross-functional projects and delivering measurable business outcomes.
- Strong analytical and business-case capability, including scenario analysis, cost-to-serve, financial evaluation, and benefit tracking.
- Strong project and portfolio management skills, with the ability to prioritize competing opportunities and drive execution through stakeholders.
- Demonstrated ability to influence cross-functional leaders and translate complex analysis into clear recommendations.
- Working knowledge of modern supply chain modeling, analytics, and decision-support technologies.
Preferred Qualifications
- CPG or beverage industry experience and exposure to complex domestic or international supply chains.
- Experience with network optimization platforms, Power BI, Palantir, SAP, AI/ML, or comparable digital supply chain technologies.
- APICS, IBF, Lean Six Sigma, TPM, project or program management, or comparable certification.
- Experience coaching or leading analysts, managers, project teams, or subject-matter experts.
- Experience supporting sourcing, footprint, logistics, or major supply chain investment decisions.
Compensation & Benefits
- Base Salary Range: $125,000–$145,000 plus annual bonus.
- Medical, dental, and vision benefits plus matching 401(k) plan.
- 20 days of paid vacation and unlimited wellness days.
- $200 monthly beverage allowance.
HEINEKEN USA is an equal opportunity employer. This position is not available for visa sponsorship and does not provide relocation assistance.